Frustration Over Bureaucracy

“I don’t want to have to ask the tax office for something we’re entitled to”

Gertrude H. (77) is frustrated by the bureaucracy at the tax office.(Bild: FOTOKERSCHI / WERNER KERSCHBAUMMAYR, Krone KREATIV)

A determined 77-year-old retiree from Asten refuses to send the tax office a formal request for the transfer of a tax credit. Instead, she demands that the money be transferred to her account without any formalities.

Gertrude H. (77) from Asten is not on good terms with the tax office, as the retiree feels she is being harassed by the agency. “What they’re demanding of me makes little sense. I’m not going to put up with that without protesting,” says the resolute wife and mother.