No way to a branch

No yellow slip: delivery bonus for postmen and women

Long queues are a daily sight in some post offices.(Bild: Peter Tomschi)

Vienna Post delivers hundreds of thousands of letters and parcels every day. This is not without its problems, but efforts are being made to find solutions. The "Krone" spoke to customers outside a post office in Favoriten. Many have run out of patience.

The yellow slip in the mailbox even though you were at home - that is probably the biggest annoyance for customers. Post CEO Peter Umundum, responsible for parcels and logistics, takes the problems seriously.