Tips from a professional

What is important for 24-hour care?

Matthias and Hermi Haider in front of their assisted living facility in Breitenbrunn. Here they offer apartments for the older generation who no longer want to live entirely without care.(Bild: Charlotte Titz)

Matthias Haider and his mother Hermi have been providing 24-hour care for 15 years. Under the name "PflegePartner", they look after many families and know what is important. 

You often hear downright horror stories from families who have found the wrong carers. But many don't dare say anything because they simply need care for their mother, grandpa or grandma.