Too high and dubious

Operating costs: More and more tenants are fighting back

Horrendous operating costs are not uncommon. More and more tenants are getting to the bottom of the matter and fighting back, like Anton Zaubeck and Renate F.(Bild: Krone KREATIV/Viktoria Graf, Renate F.)

Massively increased bills for operating costs are causing displeasure. Mainly because some cost items are not comprehensible. Two tenants describe their cases to "Krone". 

"Despite annual rent increases, my daughter was charged an additional payment of almost 800 euros in operating costs," says Renate F.