What you need to know

The cunning tricks of car rental providers

Many travelers rent a car on vacation. Time and again, there are rental companies that use tricks to try and make even more money.(Bild: KMPZZZ - stock.adobe.com)

Has your vacation ever started with stress at the rental car counter? Unexpected additional fees, opaque contracts and unjustified damage claims after returning the car can quickly turn your dream trip into a nightmare. But how do you avoid the often treacherous traps of rental companies?

Mrs. S. went to the car rental company when she arrived at the airport of her vacation destination. The surprise at the counter: the Viennese woman was told that the insurance she had booked was not sufficient and that she should take out additional cover. As it turned out, they just wanted to charge Ms. S. more money. This is not the only scam being used. There is also an app that can help with problems.