Child welfare at risk

Crisis centers: Abuses and too few staff

Children come to crisis centers to be protected. However, the report shows the opposite in individual cases.(Bild: Кирилл Рыжов - stock.adobe.com)

Staff shortages, time pressure and organizational errors at MA 11 in Vienna have sometimes fatal consequences, as a recent report by the Austrian Ombudsman Board shows. It contains shocking individual incidents.

MA 11 offers children and young people support, security and prospects in difficult times. Nevertheless, in some individual cases, as the Ombudsman's most recent report to the Vienna state parliament shows, there are abuses that cannot be ignored.