Built by Gswb

Exorbitant heating costs: Mrs. Hofer (94) won’t give up

Since buying the apartment in 1970, Mrs. Hofer has had to contend with far higher heating costs than her neighbors. There are no logical explanations.(Bild: Tröster Andreas)

A pensioner (94) in Salzburg-Herrnau is fighting against exorbitantly high heating costs that are far above the average of her neighbors. Property manager Gswb denies responsibility. The sprightly lady now wants to fight for her rights.

This seems to be a real operating cost mystery: Helene Hofer moved into a new Gswb building in Herrnau in 1970. The 94-year-old bought the 70-square-meter apartment. The former executive secretary soon suspected that she was paying more operating costs than her neighbors in the building. It is now over 500 euros per month.