Many people affected

How to defend yourself in the event of problems with parcel delivery?

The Tyrolean who repeatedly has problems with the parcel delivery company DPD - as reported by the "Krone" - is not an isolated case, as numerous "Krone" readers confirm. Problems occur with all providers. But what to do?

Andreas Oberlechner, Head of the Consumer Policy Department at AK Tirol, explains how to defend yourself if parcel deliveries simply don't work. He is familiar with the topic: "We also receive a lot of inquiries and complaints when parcels are delivered incorrectly."