1200 people surveyed

Healthcare sector: long waits are the most annoying

ÖGK is working on making it possible for patients to check in themselves in the future, to be informed about the current waiting time and to be able to use this time sensibly.(Bild: RioPatuca Images - stock.adobe.com)

High costs, long waiting times and two-tier medicine: there are many things that annoy Austrians about the healthcare system. For the first time, a survey has now been carried out to find out what causes the most displeasure - with quite surprising results. The health radar is also intended to generate ideas for improving the system.

Long waiting times, overworked staff, too few doctors: the image of the Austrian healthcare system has become skewed. "Probably also because people talk more about things that don't work so well," says Bernhard Wurzer, Director General of the Austrian Health Insurance Fund (ÖGK). Perhaps.