Emporia boss reveals
"Ich glaub, ich g'hör repariert", sings Josh. alias Johannes Sumpich in one of his hits. The EU agreed on the right to repair so that more electrical appliances are repaired. The member states must now implement this at national level by July 2026. Preparations are underway at smartphone and push-button phone manufacturer emporia in Linz.
As a sign against excessive consumption, the European Union has adopted the right to repair, which came into force in July. The member states now have until July 2026 to transpose the provisions into national law. This should significantly increase the useful life of electrical appliances. "I welcome this because it is a clear sign that we should treat Mother Nature with care," says emporia owner Eveline Pupeter.
With the right to repair, we are also facing some new things. Our quality manager is in charge of all this.
Eveline Pupeter, Eigentümerin emporia Telecom
The company, which is based in Linz, develops, designs and produces smartphones and push-button cell phones. What does the right to repair mean for emporia? Pupeter reports that spare parts must be available for up to seven years after a device is no longer on the market. It must also be possible to deliver spare parts within five working days.
Free access to maintenance and repair instructions for competent workshops is required. Pupeter: "This is entirely in our interests. We're not a cut-throat company. We've been around for 33 years now - we've always done repairs." At the same time, emporia will continue to expand its own service and repair center in Linz.
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