Attention scam mail!

Alleged “Spotify” wants to rip off customers

Fraudsters are trying a new scam.(Bild: Ngampol – stock.adobe.com, Screenshot Mail)

Beware of supposed emails from the music streaming platform "Spotify". This is a scam. Watchlist warns on its website about the messages from the alleged customer service.

Internet scammers have recently started sending emails masquerading as customer service from the popular streaming service provider "Spotify". The subject line usually reads "Your Spotify Premium has been temporarily blocked". Allegedly, the last payment was unsuccessful and the payment details now need to be updated. These emails are often sent from French email addresses.

Clear procedure when receiving the mails
If you receive such an email, do not click on any links or open any attachments. Never enter your payment details. Criminals manipulate the sender's name so that at first glance you can only read "customer service". Therefore, pay close attention to the sender's e-mail address. In most cases, it quickly becomes clear that it is a fake.

Move conspicuous mails directly to the spam folder so that the mail program can better filter out phishing (attempts to obtain sensitive data via fake websites and e-mails) in future.

Explicit warning
"Watchlist Internet" warns against Internet fraud on its homepage. They state that they have noticed an increase in such fake e-mails in recent weeks. This scam is said to be being used on a large scale.

Julia Perktold, Kronenzeitung