Carer tells us

When patients go berserk – “It’s all there!”

Every day, 150 to 200 patients seek help in the emergency department of the Anichstrasse Medical Center at Innsbruck Hospital.(Bild: Christof Birbaumer)

Hospital staff are now exposed to aggression and assaults from patients and visitors much more frequently than in the past. There have already been 900 security missions at Innsbruck Hospital this year. A qualified nurse talks about everyday life in the emergency outpatient department. 

"No trespassing for patients" - this is the headline of a notice that a patient recently discovered in the emergency department at Innsbruck Hospital's Anichstraße Medical Center (MZA). The notice describes how staff can expel aggressive patients and visitors from the hospital.