Criticism of analog tax

Why it’s not just older people who are struggling with digital hurdles

The road to the Internet is often rocky, but most people today are not spared it. Otherwise you pay more.(Bild: goodluz)

Life is shifting more and more to the digital world. More and more official procedures and banking transactions can already be carried out online. And the federal government's repair bonus is mandatory online anyway, which has caused a lot of criticism. This is because older citizens in particular are de facto excluded from these offers. The "Krone" spoke to experts about the digital hurdle.

A few examples: Large retail chains - from the clothing industry to specialist electronics retailers - offer discounts to customers who register online. Special offers are also designed to entice customers to buy online. "If you buy in a store, you buy more expensively," warn consumer advocates. Once the device is at home, it often only works with an internet connection - this applies not only to "smart" devices such as modern televisions, but sometimes even children's toys. This is inconvenient, but it is really unfair when it comes to banking transactions.