Avita boss speaks
Legionella in thermal spa: “Can happen anywhere”
Due to the legionella infection of a guest, operations at the Avita Resort in Bad Tatzmannsdorf in Burgenland have been at a standstill since Friday. What does this mean for guests who have already made advance payments? And what does the manager say?
On Friday, as reported, water samples taken by the Biological Station as part of a routine bathing water test in the thermal spa pools showed a positive result for legionella. The germs can cause various illnesses in humans - from flu-like symptoms to severe pneumonia.
Boss puts things into perspective
Avita Managing Director Peter Prisching is still in shock. After all, the resort invested two million euros in modernizing the spa technology last year in order to optimally treat the thermal water. According to Prisching, the pipes have been heated and flushed every day since then.
"And now, although we have done everything humanly possible, we have to close temporarily!" This is despite the fact that it has not been proven whether the guest was actually infected at the Avita. "So it's still a suspected case," he qualifies.
We are in a state of shock! All the requirements were met, even exceeded. Last year, we invested two million euros in pool technology.
Avita-Geschäftsführer Peter Prisching
The economic damage is enormous, the image is tarnished. "Those guests who paid a deposit will get their money back. And those who come after the reopening will get a goodie," says the Managing Director. "What gives us confidence: 218 out of 220 customers who had to check out on Saturday expressed their full understanding. They - and colleagues in the industry - think something like this can happen anywhere."
Team in battle mode
According to Prisching, the temporary closure is a preventative precautionary measure. "There is no indication of an acute danger." The technical team is now subjecting all pools and rooms to intensive maintenance with external experts: "All pools are being emptied, cleaned and refilled. This exceeds the legal requirements. A follow-up test with optimum values is to be expected. We are in battle mode!"
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