Unwanted gifts
Returns: what Amazon shoppers should look out for
Christmas is over, the presents have been distributed. Now the big exchanges and returns begin. Amazon has revised its returns policy for this year's Christmas season, changing the return periods for most items to the benefit of consumers. But there are stumbling blocks ...
As the world's largest online retailer, Amazon had its hands full before Christmas. But even after the holidays, things continue to be turbulent: many things that were given as gifts but were not well received (classics here include socks, underwear or household appliances) are now to be returned to the company. This is usually not a problem, especially as Amazon has revised its returns policy for the 2024 Christmas period to allow longer return periods for purchases. However, different rules apply for many product categories that are particularly popular as gifts.

















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