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Pressured to make a down payment

Kika/Leiner customer: “I feel cheated”

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30.12.2024 06:00

Just one of many fates of Kika/Leiner customers: Ms. H. was pressured into making a down payment for furniture she had ordered, but the order was probably never processed. Krone+ reveals the chances of a refund.

The H. family wanted to treat themselves to the "Fantasy" seating area and a new dining table for Christmas - which is why they placed their order at the Kika/Leiner store on Laxenburgerstraße in Favoriten at the beginning of October. There was no talk of bankruptcy, on the contrary: coincidentally, Kika/Leiner even announced two days after the purchase that the company's restructuring would be completed in 2025.

Order was apparently never processed
The H. family trusted the information and paid the 1000 euro deposit they were asked for, more than half of the purchase price of 1955 euros. The seller was not prepared to settle for less. December 20 was agreed as the latest possible delivery date.

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30.12.2024 06:00
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