"Customer made a mistake"

Letter disappeared, collector was left with the loss

The man from Linz had sent valuable stamps. (symbolic photo)(Bild: Roman - stock.adobe.com)

A 71-year-old stamp collector from Linz sent valuable stamps to Vienna. But they never arrived there. However, the post office does not want to pay the resulting damage of around 1000 euros - because the customer made a mistake. This is incomprehensible to the man from Linz.

Manfred H. (71) seems to have fallen out of time. The man from Linz still writes his letters on a mechanical typewriter and refuses to use the Internet or a cell phone. But when it comes to stamps, he is in his element. He has been collecting them for many years. To determine their value, he sends his pieces of jewelry to Vienna and has them appraised there - as he did in July of this year. But the letter never arrived.