Settlement reached:
Netflix customers get their money back
Following a complaint by the Chamber of Labor regarding price increases by the streaming service Netflix in 2019 and 2020, an agreement has now been reached. As part of a settlement, all affected customers will receive an offer of a lump-sum refund worth 20 or 30 euros by email - depending on whether the person was affected by one or both price increases.
The Upper Austrian Chamber of Labor (AK Oberösterreich) took the matter to the Federal Chamber of Labor, which sued Netflix. The streaming provider was interested in reaching an amicable agreement and proposed the solution with the lump sums. The AK agreed to this so that further lengthy court proceedings could be avoided.
"All those who accept this offer for an amicable settlement will benefit from a quick refund without bureaucratic effort or years of waiting," said the AK in a press release. All they have to do is accept the refund offer from Netflix in their email inbox.
The AK Upper Austria hotline is available to answer any questions on 0800 800 008.
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