Free coffee and tea
Lufthansa tests free in-flight service again
The AUA parent company Lufthansa wants to offer some free drinks in economy class again this summer. The service will initially be offered on a trial basis on individual short and medium-haul routes, the company confirmed on Monday.
Airline CEO Jens Ritter had previously announced the test run in several interviews, which may lead to greater customer satisfaction. Selected drinks such as tea or coffee will be available, he said on Monday. Customer reactions are to be recorded as part of the ongoing customer satisfaction analyses.
Lufthansa ended the free service in economy class in summer 2021 and replaced it with paid offers. Passengers still received a bottle of water and a piece of chocolate without paying. Hot drinks on board cost between 3 and 3.50 euros, tomato juice 3.20 euros.
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