Platforms equipped

DS

Tourist crowds or not: Venice is a popular destination for Austrians.(Bild: Horst Einöder/Flashpictures)

The Danube Waltz and the Pummerin have faded away, the New Year is picking up speed - and vacation planning for 2025 is starting now at the latest. Where are the best places to spend the holidays to get as much free time as possible? The digital booking platforms are ready for the onslaught. Know-how from Hagenberg and Linz helps to ensure that everything runs smoothly. 

There is nothing more annoying than when a website doesn't work as it should - as anyone who is out and about in the digital world knows. As travel and vacation plans for 2025 take shape, this is always a time of many challenges for the companies behind the booking platforms, even if they are well prepared.

Subsidiary of the HRS Group in Hagenberg
"As soon as the vacation plans are drawn up in the large companies, we experience a real rush on our booking platforms," says Erwin Schaumlechner. The business IT specialist heads the technology and software development team at DS Development GmbH in Hagenberg, which is part of the internationally active tourism company HRS Group from Cologne.

Erwin Schaumlechner from DS Development GmbH with Mario Klima (right) from Dynatrace.(Bild: Hermann Wakolbinger)

In Austria alone, more than 70,000 accommodation offers are available online, reveals Schaumlechner, who relies on a team of 17 employees - and on the expertise of the software company Dynatrace. With an AI-supported monitoring and security platform, Dynatrace ensures that the digital processes in the background run smoothly and stably, even during the biggest booking peak.

Problems and security gaps are detected in real time
If problems and security gaps occur in the IT systems, they are detected in real time and repairs are initiated automatically. "Dynatrace monitors our systems fully automatically during regular operation, registers all changes and displays them," explains Schaumlechner.

The DS Development team in Hagenberg has 17 employees.(Bild: Hermann Wakolbinger)

Accessing a booking platform alone is complex, as the display must be error-free for all computers, tablets, smartphones, browsers and in all versions. "There are thousands of combinations that have to work if you don't want to lose customers," says Mario Klima, who is responsible for sales at Dynatrace in Austria.

Dynatrace was founded in Linz in 2005 and is now headquartered in Boston in the USA. The software company has been listed on the New York Stock Exchange since 2019. More than 4,700 employees work for Dynatrace worldwide and the global development center is based in Linz.