Online placement

Care exchange redefines 24-hour care

24-hour care has been an important pillar of the Austrian care system for many years. As a pioneer in online care brokerage, Pflegebörse is revolutionizing the market with an innovative approach. Specializing in 24-hour care, the Styrian company faces the growing challenges of the industry and offers pioneering, tailor-made solutions.

For relatives of sick people, the organization seems particularly challenging at the beginning. Questions about the right places, the costs and concerns about possible mistakes or unqualified staff dominate the everyday lives of those in need of care and their relatives, especially in the first few months. In order to make this process more transparent and user-friendly, Pflegebörse has created an online portal that brings order to the chaos of care and support processes.

"Personal, transparent, fair"
Through individual advice and precise needs assessment, Pflegebörse develops care concepts that are perfectly tailored to the needs of those in need of help and their relatives. Under the guiding principle of "personal, transparent, fair", the company simplifies the process of finding caregivers throughout Austria and offers a comprehensive service that supports and accompanies customers in challenging times.

The care exchange on the Internet

(Bild: Screenshot/pflegeboerse.at)

(Bild: Screenshot/pflegeboerse.at)

Online concept from a single source
The concept promises a comprehensive, Austria-wide service and a strong partner - right from the start. First, interested parties fill out the detailed online care questionnaire. After carefully reviewing the request, customers receive a tailor-made offer and are contacted personally - a first step on the way to a new chapter of well-being. Once the offer has been approved, the actual organization begins. The Care Exchange team takes great care in selecting the ideal caregiver, without any placement fee.

Partner agencies
The caregivers are acquired through partner agencies and through our own recruitment measures in Romania. In addition to Vienna and Styria, Pflegebörse also has its own local office in order to check the qualifications of the respective caregivers through personal contact. In addition, each caregiver is covered by public liability insurance to ensure maximum security and trust.

How it works

Customers receive the profile of their potential caregiver in advance, shortly before the start date.
All the necessary documents such as the employment contract, funding application, registration and deregistration form are reliably sent by email on the day of arrival and by post within two days.
The first day of on-site care is accompanied by a visit from an Austrian qualified nurse. Afterwards, the caregivers are in constant contact and exchange with the specialists.
Another advantage of the care exchange is the convenient cost calculator, which customers can use to calculate the price of the "care package" online in advance.
Pflegebörse is also the only company in the sector to offer the flexibility of a contract that can be terminated daily.

Individual care concepts
Pflegebörse's individual solutions are designed to meet the diverse needs and wishes of its customers in the best possible way. This means that the company looks after each of its clients individually in order to have the greatest possible impact.

"At Pflegebörse, the focus is on the individual. Our aim is to offer individual care solutions that are tailored to the needs of our clients.

Thomas Blaindorfer, Geschäftsführer der Pflegebörse

Basic services such as the selection of a suitable caregiver, help with bureaucratic matters and support with daily needs are firmly integrated into the service offering. Understanding the personal preferences and habits of our customers is our top priority in order to develop a customized care concept that is tailored to their needs. Pflegebörse's flexibility and commitment to personal and comprehensive care make the company a reliable partner in all aspects of care and support.