Customer as trespasser
Car cleaned for too long: gas station wants €360
Because a young Viennese man exceeded the time limit for washing and caring for his first car by ten minutes, his family received a hefty payment demand.
A 19-year-old Viennese man is very proud of his first car. He drives it and takes great care of it to keep it shiny and sparkling. That's why last October, the young driver drove to a gas station on Heiligenstädter Straße in Döbling with a friend who also wanted to spruce up his car.
According to the driver, this is what happened: It is 6:30 p.m. First, the car is washed with a pressure washer, then the interior is cleaned with a vacuum cleaner, and finally, rim cleaner is applied. Because this needs to be washed off again, the young owner decides to have the car washed with a pressure washer once more. A quick video of how great the new car looks after cleaning, and at 6:55 p.m., the consumers leave the premises. The duration of the comprehensive care, for which, of course, they paid in full: 25 minutes.
It is unbelievable how paying customers are treated. Such methods should not be allowed to succeed.
Anwalt Nikolaus Rast ärgert sich über einen Kollegen.
Bild: zVg
Too long, according to the gas station operator, who on January 26, 2026, sends a letter via lawyer to the young man, whose father is the renowned criminal defense attorney Nikolaus Rast.
Small print on the sign specifies maximum duration
The operator is demanding 180 euros because, according to the information boards, the maximum parking time is 15 minutes. This is also indicated by signs. Rast objects to the claim, but shortly afterwards another letter arrives. Now the gas station's lawyer is demanding twice the amount: a whopping 360 euros! The hefty sum is due to "the costs of parking space monitoring, vehicle registration, and legal fees," the letter states. And in red capital letters above it: "Final warning." If the 360 euros are not paid on time, legal action will be taken, it continues.
"It's unbelievable how they treat paying customers. Such methods must not be allowed to succeed," says Rast, who of course has not paid. Incidentally, his friend did not receive a letter.
This article has been automatically translated,
read the original article here.
Willkommen in unserer Community! Eingehende Beiträge werden geprüft und anschließend veröffentlicht. Bitte achten Sie auf Einhaltung unserer Netiquette und AGB. Für ausführliche Diskussionen steht Ihnen ebenso das krone.at-Forum zur Verfügung. Hier können Sie das Community-Team via unserer Melde- und Abhilfestelle kontaktieren.
User-Beiträge geben nicht notwendigerweise die Meinung des Betreibers/der Redaktion bzw. von Krone Multimedia (KMM) wieder. In diesem Sinne distanziert sich die Redaktion/der Betreiber von den Inhalten in diesem Diskussionsforum. KMM behält sich insbesondere vor, gegen geltendes Recht verstoßende, den guten Sitten oder der Netiquette widersprechende bzw. dem Ansehen von KMM zuwiderlaufende Beiträge zu löschen, diesbezüglichen Schadenersatz gegenüber dem betreffenden User geltend zu machen, die Nutzer-Daten zu Zwecken der Rechtsverfolgung zu verwenden und strafrechtlich relevante Beiträge zur Anzeige zu bringen (siehe auch AGB). Hier können Sie das Community-Team via unserer Melde- und Abhilfestelle kontaktieren.